Get in Touch With Us
Whether you have a question about how we compare Australian online casinos, want to flag something that needs updating, or have a suggestion for content you'd like to see, this page explains the best way to reach us and what happens once you do.
How to Send Us a Message
Email is the most direct route to our team. We review every message individually and aim to reply within two working days. Reach us at [email protected].
A brief line explaining the nature of your enquiry helps us get your message to the right person without unnecessary back-and-forth, so please include a little context when you write.
What We Can Help With
We receive messages on a range of topics. The most common ones are listed below — if yours does not fit neatly into a category, send it anyway.
- Content questions — If something on a comparison page is unclear, or you would like more detail about how we evaluate casinos, we are happy to explain.
- Accuracy and corrections — Casino offers, terms and conditions, and licensing arrangements change frequently. If you spot information that looks out of date or incorrect, please let us know. We take factual accuracy seriously and will review any flagged content promptly.
- Site feedback and suggestions — If there is a topic, casino category or question you would like us to cover — such as casinos not on GamStop — we welcome those ideas.
- Partnership and commercial enquiries — If you represent an operator or affiliate organisation and would like to discuss working together, please introduce yourself and outline what you have in mind. We assess all commercial relationships against our editorial standards.
- Responsible gambling concerns — If you or someone you know is experiencing difficulties related to online gambling, please mention this in your message and we will point you towards appropriate support services in Australia.
Our Response Process
When your email arrives, it is read by a member of our editorial team — not processed by an automated system. We do not send templated acknowledgements in place of a real answer.
Our standard turnaround is two working days. During particularly busy periods this may stretch slightly, and we appreciate your patience. We will always follow up on every genuine enquiry.
Editorial Independence and Commercial Relationships
expectingscience.com earns commission when readers visit casino sites through links on this site. That commercial arrangement does not determine how we rank or assess any operator — our comparisons are based on independently researched criteria. If you have a concern about how a specific casino has been presented, email us with the details and we will review it.
A Note on What We Cover
Our focus is comparing offshore online casinos that accept Australian players — covering areas like welcome bonuses, pokies libraries, live dealer rooms, banking options and licensing. If your enquiry relates to something outside that scope, we will do our best to point you in the right direction, even if it falls outside what we publish directly.
Thank you for visiting. We look forward to hearing from you.